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Your personal data & privacy
We take your right to privacy seriously. Unless you ask to be added to our mailing list, we guarantee not to use the email address or other contact information you submit with any order from this web site for any purpose except to contact you for clarification etc. in connection with this particular order. If you believe that details have been used in contravention with this policy, please inform us.
If you trust us with your personal
data, we guarantee to honour that trust. We don't sell or
otherwise pass on any personal information you provide us
with. We don't trouble you with marketing emailings, unless
you have specifically opted-in to our update distribution
schemes. And even then, we will only do so occasionally, with
information directly relevant to interests you have registered
with us.
Information Collection and Use
Corries.com is the owner of the information
collected on our site. We will not
sell, share, or rent this information to others in ways
different from what is disclosed in this statement and
our data protection registration. Corries.com collects information
from our users at several different points on our website.
Registration
In order to use some facilities
on this website, a user must first complete a registration
process. During registration a user is required to give
their contact information (such as name and email address).
This information is used to contact the user about the
services on our site for which they have expressed interest.
It is optional for the user to provide demographic information
(such as income level and gender), but encouraged so
we can provide a more personalized experience on our
site.
Order
We request information from the
user on our order forms. Here a user must provide contact
information (like name and shipping address) and financial
information (like credit card number, expiration date).
This information is used for billing purposes and to
fill customer's orders. If we have trouble processing
an order, this contact information is used to get in
touch with the user. This information may be stored
and used for the use of customer service representatives
providing users with the service they require.
Cookies
A cookie is a piece of data stored
on the user's computer containing information about
the user. Cookies are used throughout our sites for
enhancement of the user experience. Some parts of our
site may not work without cookies turned on, other parts
will function as normal.
Log Files
We use IP addresses to analyze
trends, administer the site, track users' movement,
and gather broad demographic information for aggregate
use.
Sharing
We will share aggregated demographic
information with our partners and advertisers. This
is not linked to any personal information that can identify
any individual person.
We use outside shipping companies
to ship orders, and a credit card processing company
to bill users for goods and services. These companies
do not retain, share, store or use personally identifiable
information for any secondary purposes.
We partner with another party
to provide specific services. When the user signs up
for these services, we may share names, or other contact
information that is necessary for the third party to
provide these services. These parties are not allowed
to use personally identifiable information except for
the purpose of providing these services.
Links
This web site contains links
to other sites. Please be aware that Corries.com is not
responsible for the privacy practices of such other
sites. We encourage our users to be aware when they
leave our site and to read the privacy statements of
each and every web site that collects personally identifiable
information. This privacy statement applies solely to
information collected by Corries.com.
Newsletter
If a user wishes to subscribe
to our newsletters, we ask for contact information such
as name and email address.
Surveys & Contests
From time-to-time our site requests
information from users via surveys or contests. Participation
in these surveys or contests is completely voluntary
and the user therefore has a choice whether or not to
disclose this information. Information requested may
include contact information (such as name and shipping
address), and demographic information (such as postcode,
age level). Survey information will be used for purposes
of monitoring or improving the use and satisfaction
of this site. Contact information will be used to notify
the winners and award prizes. It will be used for further
marketing purposes only if the user has specifically
opted to accept such communications.
Tell A Friend
If a user elects to use our referral
services for informing a friend about our site, we ask
them for the friend's name and email address. Corries.com
will automatically send the friend a one-time email
inviting them to visit the site. Corries.com stores this
information for the sole purpose of sending this one-time
email.
Security
This website takes every precaution
to protect our users' information. When users submit
sensitive information via the website, your information
is protected both online and off-line by our practices
as well as UK and European law.
When our registration/order form
asks users to enter sensitive information (such as credit
card number), that information is encrypted and is protected
with the best encryption software in the industry -
SSL. While on a secure page, such as our order form,
the lock icon on the bottom of Web browsers such as
Netscape Navigator and Microsoft Internet Explorer becomes
locked, as opposed to un-locked, or open, when you are
just 'surfing'.
While we use SSL encryption to
protect sensitive information online, we also do everything
in our power to protect user-information off-line. All
of our users' information, not just the sensitive information
mentioned above, is restricted in our offices. Only
employees who need the information to perform a specific
job (for example, our billing clerk or a customer service
representative) are granted access to personally identifiable
information. ALL employees are kept up-to-date on our
security and privacy practices. Every quarter, as well
as any time new policies are added, our employees are
notified and/or reminded about the importance we place
on privacy, and what they can do to ensure our customers'
information is protected. Finally, the servers that
we store personally identifiable information on are
kept in a secure environment, in a locked and alarmed
area.
If you have any questions about
the security at our website, you can contact us by email,
phone or post. However, we reserve the right not
to reveal detailed information about our security measures,
since this might itself compromise our security.
Supplementation of Information
In order for this website to
properly fulfil its obligation to our customers, it
may be necessary for us to supplement the information
we receive with information from 3rd party sources.
For example, as a routine or extraordinary check during
order processing, we may use their name and address
to request a credit report.
Special Offers
We send all new members a welcoming
email to verify password and username. Established members
will occasionally receive information on products, services,
special deals, and a newsletter. Out of respect for
the privacy of our users we present these as optional
types of communications.
Site and Service Updates
We also send the user site and
service announcement updates. Members are not able to
un-subscribe from service announcements, which contain
important information about the service. We communicate
with the user to provide requested services and in regards
to issues relating to their account via email or phone.
But we will do only occasionally, as necessary.
Correction/Updating Personal Information:
If a user's personally identifiable
information changes (such as your postcode), or if a
user no longer desires our service, we will endeavor
to provide a way to correct, update or remove that user's
personal data provided to us.
Choice/Opt-in
Our users are given the opportunity
to 'opt-in' to having their information used for purposes
not directly related to our site at the point where
we ask for the information.
Users who no longer wish to receive
our newsletter or promotional materials from our
partners may opt-out of receiving these communications.
Notification of Changes
If we decide to change our privacy
policy, we will post those changes on our Homepage so
our users are always aware of what information we collect,
how we use it, and under circumstances, if any, we disclose
it. We will use information in accordance with the privacy
policy and data protection laws of the UK and EU.
We can be contacted at:
The Corries Internet Merchandise Outlet
5 Wester Broom Avenue
Edinburgh
EH12 7QU
Scotland
Phone: +44 (0)131 538 1410
Fax: +44 (0)131 538 1410
info@corries.com
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